Terms & Policies

1. General Terms

Swallows Barn Storage (“we”, “us”, or “our”) reserves the right to change or update these terms and policies at any time. All updates will be posted on this page, and continued use of the site constitutes acceptance of these changes.

2. Privacy Policy

We are committed to protecting your privacy. This section explains how we collect, use, and protect your personal information when you use our website.

• Information Collection: We may collect personal information such as your name, contact details, and email address when you fill out forms or make enquiries on our website.
• Use of Information: The information collected is used to respond to enquiries, improve our services, and, if you opt-in, to send occasional updates or promotional emails.
• Data Protection: We ensure that your data is securely stored and managed in compliance with GDPR (General Data Protection Regulation) standards.
• Third-Party Sharing: We do not share your personal information with third parties except when required by law or with trusted partners who help operate our website.

3. Cookie Policy

Our website uses cookies to improve your experience and gather data on how you use our site.

• What Are Cookies? Cookies are small text files stored on your device that help us understand website usage patterns and enhance site functionality.
• Types of Cookies We Use: We use essential cookies for basic website functionality, as well as analytical cookies to gather anonymous usage data to help us improve the site.
• Cookie Control: You can control or delete cookies through your browser settings. However, disabling cookies may affect certain functionalities of the site.

4. Terms of Service for Storage

By using our storage services, you agree to adhere to the terms outlined in your rental agreement, including payment terms, access policies, and restrictions on stored items.

• Access Policies: Customers may access storage units during the specified hours of 6 a.m. to 11 p.m., using their unique fob and provided padlock.
• Payment Terms: Storage fees are to be paid according to the agreed terms in your rental contract. Late payments may incur additional fees.
• Prohibited Items: Hazardous, illegal, and perishable items are not allowed to be stored in our facility. Please refer to your rental agreement for a full list of prohibited items.

5. Liability

Swallows Barn Storage is not liable for any loss, damage, or theft of stored items unless explicitly covered by your insurance policy or as stated in our rental agreement.

• Customer Responsibility: It is the customer’s responsibility to secure insurance for stored items. Swallows Barn Storage is not liable for any incidents outside the scope of our control.
• Customer Responsibility: It is the customer’s responsibility to secure insurance for stored items. Swallows Barn Storage is not liable for any incidents outside the scope of our control.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Swallows Barn Storage or licensed for use on this site. Unauthorized use or reproduction is prohibited.

7. Links to Third-Party Sites

Our website may contain links to other websites. Swallows Barn Storage is not responsible for the content or privacy practices of these third-party sites.

8. Contact Us

If you have questions about our terms and policies, please contact us:
Phone: 07775 775462
Email: [email protected]
Address: St Veep, Lostwithiel, Cornwall, PL22 0PA, UK